If so, look no further! Our experts are on hand to help. Please don’t hesitate to get in touch with one of our team for a free no-obligation quote.
Frequently Asked Questions
What water system do you use?
We use a pole fed water system that uses purified water, this is essential to window cleaning or any glass surfaces as it ensures that once dried there will not be any streaks or residue left on the glass.
Do you clean window frames?
Our window cleaning service includes glass, frames, and sills as well as your front door at no extra charge!
How do I pay?
We accept all forms of payment which includes direct debits, bank transfers, cash or cheques, we even have a card reader (supplied to us by our bank) on hand to be able to receive contactless payments in person. Many of our existing customers have now set up direct debits if they use one of our regular services.
Do you work if it rains?
We do indeed! In spite of what many people think, cleaning most exterior surfaces in the rain will have no effect on the end result of the clean. All our staff has full waterproof protection! In the event of severe weather then it would mean we would simply reschedule the job.
What if I am not at home?
We will always send a text the day before we are due to carry out your clean. If you are comfortable, this will allow you to leave our team access to the back of your property for example a garden gate or garage door. If you forget to leave access, our process would be to clean the front part of your property and leave you a note with an adjusted price to represent the amount of work.
What other surfaces do you clean?
Due to having lots of different types of equipment, we are able to cater for most types of surfaces. Jobs in the past we have done but are not limited to tarmac, rendering, artificial grass and decking.
What if I have a complaint?
All of our staff take pride in carrying out work to a very high standard. For your reassurance, we offer a 100% guarantee on our work. In the event you are dissatisfied, we ask you to contact us within 48 hours of the works being carried out. We will then return as soon as possible to rectify the issue. Please note that complaints made after 48 hours may not be re-cleaned or refunded.
